FREQUENTLY ASKED QUESTIONS

How do I advertise on your site?
Click here to go to the Advertising Information page.

How do I get my free Welcome Booklet?
Click here to send an email requesting a booklet, or call us at 304-856-1400. Limit one booklet per household per year.

I can't find what I'm looking for. What do I do?
Send us an email. If the information is already on the site, we'll respond as soon as possible, telling you where it's located. If the information is not on the site, and, it falls within our mission, we will add it to our site as quickly as possible. We will also send you an email to let you know we've added the information.

I called one of your advertisers and their phone is disconnected. What do I do?
Occasionally, one of our advertisers will go out of business or change their phone number without notifying us. Click here to send us an email regarding your problem. We will attempt to correct the situation as soon as possible. We will also send you a response as soon as we have done so.

I have a dispute with one of your advertisers. What do I do?
As stated in our Terms and Conditions, we are not responsible for any claims made by our advertisers. If you are unable to resolve a dispute, you should contact the local Better Business Bureau, or the appropriate oversight agency.

I can't find the answer to my question. What do I do?
Click here to send us an email. We will answer your question via email as quickly as possible.